Blade & Soul Heroes Top-up Service

Important Information – Please Read Carefully!

1. Please make sure to top up your own account: Do not rely on default accounts for top-ups. Ensure the recharge is processed correctly through your own account.

2. Missing recharge credits: If your top-up hasn’t been received, please provide your account information or login credentials so we can assist you. The default account may not be credited in time, and manual verification may be required.

3. Recharge errors: If an error occurs, please contact customer support as soon as possible. We will handle discrepancies and provide price adjustments or refunds as needed.

4. Promotions or limited-time top-ups: For recharges made during promotional periods or specific time-limited events, please note that some may require additional verification. Please contact customer support to confirm if any further actions are needed before completing your transaction.

5. Recharge period restrictions: Some time periods may have restrictions, such as “non-working hours” or vendor-imposed “no-top-up periods.” Please be aware of these times to avoid delays or issues.

Recharge Instructions

1. Two devices required for recharge: After completing your payment, you must take a screenshot of the QR code.

2. Virtual products are not allowed for minors: Parents should ensure the safety of their mobile phones and payment passwords.

3. Price fluctuation: The recharge price fluctuates daily. The price listed is the price you pay, and no additional price differences will be accepted.

4. No need to play the game or log in: Simply scan the code to recharge; this does not affect your ability to play the game. The official recharge is only for the website balance.